Articles

April, 2017

For more than three decades successive governments have promised major transformation of the public sector to make it more efficient and cost effective. Despite minimal success, these efforts have failed to achieve their majour objectives. Now it appears that the domestic and external conditions are aligned to make success possible.

April, 2017

The delivery of a superior customer value is essential to financial firms that operate in a competitive marketplace. The firms must therefore create the business experience that satisfies or exceeds the customer’s expectation.

April, 2017

The Jamaica Open Data Portal, launched in 2016 is designed to be a central online location for the publication of government data. It holds huge potential for business and researchers to use data to realise national development goals.

April, 2017

Ensuring stable electricity rates at low enough prices to encourage production for sustainable economic growth is the stated goal of the National Energy Policy (2009-2030). A key element of the policy is diversification of fuel sources to include renewables.

April, 2017

Warm, engaging, sincere and easy to talk with— words that sum up typical first impressions of Courtney Campbell, Victoria Mutual Building Society’s Group President and Chief Executive Officer. Later, the mind of a strategist, love for people and deep commitment to service begin to emerge along with evidence that he is a born leader and motivator with a talent for turning business challenges into success stories.

 

 

January, 2016

The term “Big Data” is no longer confined to the foreign vernacular of scientists, technologists and geeks. Business and technology executives in public and private enterprise need to appreciate what it is, understand the opportunities and implications for their organisations

January, 2016

The term “Big Data” is no longer confined to the foreign vernacular of scientists, technologists and geeks. It has now become part of mainstream media and popular culture, pervading the spectrum from McKinsey global studies to Dilbert commentaries.

January, 2016

Big Data has amplified the complexity and demands on Business Intelligence systems. For small businesses that are typically limited by resource and expertise constraints, have the potential operational efficiency improvements, customer intimacy, and competitive benefits associated with Big Data analytics become even more inaccessible?

January, 2016

In a world governed by smartphones, GPS, intelligent thermostats and seemingly ‘independent’ appliances that can practically do anything … data drives our every move today. This is fast becoming Jamaica’s everyday reality too, with over 80% of the smartphones used by Jamaicans actively using mobile data

January, 2016

The dramatic increase in the volume and variety of data generated across the human resource lifecycle as a result of  increased digitization in the workplace, represents a huge potential source of value for the profession by enabling high performance work systems.

January, 2016

Customer analytics has the potential to enable personalised interaction with customers as a basis for increasing sales and customer value for a financial institution. The knowledge that organisations can derive from their analytics efforts is dependent on the data that is considered in the analysis and how it is prepared for analysis.

January, 2016

Although the Big Data hype has recently invaded mainstream media and popular culture, Big Data has been on the technology radar for some time now. It’s one of those terms that is hot and cool, and means different things to different people.

January, 2016

Data are the lifeblood of decision-making and the raw material for accountability. Without high-quality data providing the right information on the right things at the right time; designing, monitoring and evaluating effective policies becomes almost impossible.

May, 2014

The discussion about the logistics hub has been characterized, in the main, by too much misinformation and disinformation. This is unfortunate because it runs the risk of damaging potential, damaging a tremendous opportunity and we can talk ourselves into gridlock over this opportunity

May, 2014

This symposium provides an opportunity to share some thoughts and dialogue on a very important issue in our 51st year of Independence. We need to think about the ways in which we can collectively collaborate to achieve objectives.We have to think about how we convert these large visions and dreams into a reality within the context that we operate in.