Articles

April, 2017

The delivery of a superior customer value is essential to financial firms that operate in a competitive marketplace. The firms must therefore create the business experience that satisfies or exceeds the customer’s expectation.

January, 2016

Big Data has amplified the complexity and demands on Business Intelligence systems. For small businesses that are typically limited by resource and expertise constraints, have the potential operational efficiency improvements, customer intimacy, and competitive benefits associated with Big Data analytics become even more inaccessible?

January, 2016

Customer analytics has the potential to enable personalised interaction with customers as a basis for increasing sales and customer value for a financial institution. The knowledge that organisations can derive from their analytics efforts is dependent on the data that is considered in the analysis and how it is prepared for analysis.

January, 2016

Although the Big Data hype has recently invaded mainstream media and popular culture, Big Data has been on the technology radar for some time now. It’s one of those terms that is hot and cool, and means different things to different people.

December, 2012

Exploring how Jamaica can create a roadmap to guide the country to eventually realizing its very strong potential to be a leader in the world's US $113-billion sports industry.

 

 

 

December, 2011

 Open Innovation, because of its ability to be agile and nimble and its capacity to harness global knowledge agents may be an alternative, parallel model for Jamaica to accelerate its progress towards Vision 2030.

 

 

March, 2011

 The Junior Market of the Jamaica Stock Exchange was envisioned as a tool to allow businesses with a capital base of between $50 million to $500 million to access low cost capital by selling no less than 20% of the business to the public, comprised of at least 25 shareholders. Launched in 2008, the Junior Market has allowed several companies to raise nearly J$1 billion in less than 18 months and created a resurgence in Employee Share Ownership Plans (ESOPs).

March, 2011

 In today’s challenging global environment, fuelled by the worldwide economic recession and weak prospects for sustainable growth, particularly in developing countries, organisations are challenged to find the right mix of solutions to create the competitive edge needed to ensure their survival in the marketplace. Many of these organisations realise that beyond the necessary technological changes they have to make, the newly emerging business paradigm also compels them to be much more creative and innovative. Unfortunately what stands in the way of this much needed change is the ‘unfreezing’ of the inhibiting traditional corporate culture and human behaviour at the workplace.

March, 2011

 If small firms are to fulfil their mandate as creators of jobs and wealth for the masses, government as well as multilateral institutions and stronger private sector institutions must adopt a coherent set of policies including managerial training and creative ways to provide collateral for loans. These will ensure increased lending to small firms while reducing risks to the banks.

March, 2011

 For Jamaica to achieve developed status by 2030 the country must embrace an ICTbased strategy for national development requiring the infusion of ICT in all sectors of the economy. Based on successful ICT application elsewhere this will involve converting ICT infrastructure into knowledge-based applications that enable national strategies and targets needed to accomplish development objectives.


June, 2010

There is now worldwide recognition of the importance of the small and medium enterprise (SME) sector as a principal contributor to the economic well-being of most nations. SMEs are often both the product and the producers of entrepreneurial creativity and, in most countries, have become progressively important pillars of economic stability. Their actual and potential contributions to innovation, economic growth, employment, and the diversification of productive endeavours are well documented. 

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June, 2010

Perhaps the most critical change needed is the acceptance by tertiary education institutions of the necessity to achieve their goals of instruction, research and public service through mobilizing a larger proportion of their own resources and using the existing resources more efficiently.

June, 2010

Failed attempts at business turnaround have destroyed countless jobs and depleted substantial organizational resources in Jamaica.  Drawing from international experience and case studies of Courts Jamaica Limited and Desnoes & Geddes Limited we can identify strategies to rescue a business from losses and insolvency.

June, 2010

In  the current climate in Jamaica, the involuntary exchange of bonds to lower yielding instruments caught the Jamaican financial sector and other stakeholders unprepared. This is clear evidence of the inadequacies in regulatory oversight and risk management discipline, both at the level of the financial institutions themselves and the local regulatory authorities.