Forward-looking organizations, whether they are mid-sized firms or large multinational corporations know very well that change can be profoundly disruptive, but sound transformational initiatives can be a source of value and a competitive advantage. What is clear is that business reinvention has to become an integral part of the thinking of Jamaican-based firms. This will require vision and vigilance, bold and focused leadership,the thoughtful engagement of senior managers and unparalleled commitment.
The reality is that the ever-changing business landscape mixed with increasing uncertainty,financial challenges and fierce competition calls for a shift in mind-sets and a recognition that the conventional ways of doing things are not necessarily optimal. Sadly, more often than not, complacency and poor quality have become common practices, leading to unfulfilled potentials and sub-par performance.
Certainly, the future belongs to those entities that can make renewal and transformation a natural part of their thinking and functioning instead of a response to crisis. We invite you to tap into this transformative experience.
Yours truly, Professor E. Nigel Harris, UWI Vice-Chancellor