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Registration

Welcome, Introductions & Agenda

Discussion 1: Results-based leadership for shaping organizational culture.

This segment uses several scenarios to discuss how to motivate the totality of attitudes, beliefs, values, systems and structures towards successful strategy execution. Participants assess their own leadership profiles and use techniques such as role-play to discuss some common assumptions about critical issues such as trust, transparency and ethics.

Presenters: * Professor Neville Ying, Executive Director, Jamaica Diaspora                      Institute
                    * Dr. Jeannine Comma, Executive Director, Cave Hill School of                      Business & Management

Discussion 2: Leveraging service supply chains to boost profitability of Financial Services.

This segment discusses the collective impact of some mission-critical trends facing financial institutions. Participants develop workable value chain models for different scenarios.

Presenters: * Dr. William Lawrence, Director Professional Services Unit,                      Mona School of Business & Management, UWI
                   * Mr. Ralph Thomas, Senior Teaching Fellow, Mona School of                      Business & Management, UWI

Discussion 3: Leveraging information technology for sustainable growth.

This segment discusses the role and trajectory of information technology in driving revenues and profits and explores how to choose and implement solutions for different organizational scenarios. Participants identify the key elements of IT architecture for providers of financial services.

Presenter: * Dr. Maurice McNaughton, Director, Centre of Excellence,
                     Mona School of Business & Management, UWI

Discussion 4: Strategy-driven innovation for generating profitable ideas.

This segment discusses how to prepare the organizational climate for innovation, integrate innovation into the business mentality and align innovation with company strategy. Participants engage in critical thinking and scenario planning to evolve workable approaches for generating profitable ideas.

Presenter: * Professor Miguel Carillo, Executive Director, Arthur Lok Jack
                     Graduate School of Business, UWI

Discussion 5: The critical socio-economic and political characteristics and trends for today’s global and local economy: Imperatives for management and leadership of Jamaica’s financial services sector.

This segment discusses the new realities of the financial services climate and establishes the context for subsequent discussions during the Caribbean Executive Leadership Programme. Participants identify opportunities and challenges for leadership action.

Presenters: * Mr. Colin Bullock, Senior Lecturer, Department of Economics
                     and former Deputy Governor, Bank of Jamaica

Presentations by participants on topical issues.